Skills & Competencies for Import/Export Clerk II

Import/Export Clerk II job profile

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JOB SUMMARY for Import/Export Clerk II

Supports import and export operations, including shipment logistics, documentation, and customer service.

JOB RESPONSIBILITIES for Import/Export Clerk II

Conducts audits to verify physical shipments accuracy using bills of lading, invoices, and other documents. Identifies and records any discrepancies. Prepares, distributes or processes documentation to ensure required documents are in place and correct. Coordinates and communicates with customers, agents, vendors, and shippers to maintain process flows and resolve issues. Performs data entry of shipping and cargo details into systems following required procedures.

Import/Export Clerk II SALARY RANGE

BASE 50%
$51,124
TOTAL 50%
$51,877
Job Level
A02
Job Code
MM18000103
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Import/Export Clerk II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Import/Export Clerk II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Import/Export Clerk II

1 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Cites examples of the techniques and approaches used to improve the data entry process.
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Level 2 Behaviors
(Light Experience)
Assists in coding and verifying materials and resources for data processing entry.
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Level 3 Behaviors
(Moderate Experience)
Leverages data collection tools to enter and update collected information.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to resolve escalated errors in data entry.
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Level 5 Behaviors
(Mastery)
Creates data entry protocols to monitor information consistency and integrity for positive business impacts.
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2 Job Family Competencies – Document Processing
Proficiency Level -2
Skill definition-Converting, capturing, and processing data into digital formats to allow document integration into business processes.
Level 1 Behaviors
(General Familiarity)
Cites various document classification categories and systems for the processing of data.
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Level 2 Behaviors
(Light Experience)
Assists in processing document requests of various electronic formats to classify documents.
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Level 3 Behaviors
(Moderate Experience)
Extracts layout and structure from documents for processing and routing to intended recipients.
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Level 4 Behaviors
(Extensive Experience)
Coordinates daily workflow of document processing to ensure on-time and accurate completion of forms.
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Level 5 Behaviors
(Mastery)
Designs methodologies for efficient document processing to meet business and operational goals.
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3 Import/Export Clerk II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Import/Export Clerk II
Proficiency Level - 4
5 Competency for - Import/Export Clerk II
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Import/Export Clerk II

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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2 Core Competencies – International Trade
Proficiency Level -2
Skill definition-Providing and conducting an exchange of goods and services between countries to drive opportunities for revenue growth and market competitiveness.
Level 1 Behaviors
(General Familiarity)
Cites examples of factors that influence international trade, including culture and languages.
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Level 2 Behaviors
(Light Experience)
Assists leaders in building relationships with other countries of various cultures and behaviors.
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Level 3 Behaviors
(Moderate Experience)
Analyzes diverse consumer preferences in different markets to recommend product/service modifications.
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Level 4 Behaviors
(Extensive Experience)
Delivers sincerity and equality regardless of differences in building reputations to reach new markets.
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Level 5 Behaviors
(Mastery)
Champions global experience in leading international trading and expansion in rapid-growth markets.
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3 Import/Export Clerk II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Import/Export Clerk II
Proficiency Level - 4
5 Competency for - Import/Export Clerk II
Proficiency Level - 5

Summary of Import/Export Clerk II skills and competencies

There are 0 hard skills for Import/Export Clerk II.
8 general skills for Import/Export Clerk II, Data Entry, Document Processing, Import and Export, etc.
8 soft skills for Import/Export Clerk II, Standard Operating Procedures (SOP), International Trade, Attention to Detail, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Import/Export Clerk II, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in International Trade, and be skilled in Attention to Detail.

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